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Service & Support

Metaflex VicellXR
Cytometer

We go to you...  (MET) offers high quality  Field Service Support for your customers. We can provide third party  to your actual customer service base.  We can complete Pre-Installations, Uncrate, Install and service your medical equipment for you. Following your OEM service specifications. We are a small experienced service organization ready to partner with you. 

Our engineers undergo a documented training regimen of everything from GMP to safety and defensive driving.

Each product line of laboratory equipment we service is covered in detail starting from basic operation of the instrument to the details  of OEM calibration procedures.

Calibrated testing tools are assigned only after the engineer has been approved for service by one of our senior technicians.

The ability to communicate with our customers during the service repair event is a key ingredient of our success. confusing phone menu or excessive hold time. You get a real person ready to help you determine your needs and figure out a solution.

Once the engineer confirms the scheduled time/date for the service call, you are e-mailed a confirmation of your call and your scheduled appointment time. No more return calls to see when the engineer will be there.

Just as important as your equipment repair call is , you’ll want to know that your service doesn’t have to end there. We also offer preventative maintenance programs, as well as full coverage service agreements for most basic laboratory equipment.

With our 30 day warranty on all  services you’ll have the added assurance that we stand behind our work.

Field Service Engineer

Equipment we service!

Adding to our List in 2024

    EECP BEDS

 

  • Beckman Centrifuge's

  • Beckman Cytoflex

  • Beckman Vicell XR

  • Beckman FC500

  • Beckman Metaflex

  • Speed VACs

  • Rotators

  • ·Spectrophotometers

  • ·Shaking Incubators

  • ·Diagnostic Instrumentation

  • ·Cytometers  

  • ·Spa equipment

METECH. assists healthcare facilities in achieving all service standards. We employ factory trained, professionals, field service engineers who are available on weekends  as well. We are a “REPRAX” registered service provider for many of the leading healthcare facilities across the country including:

 

 
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